Privacy notice

Who we are

This website (nkwahealth.com) is operated by Frempong Labs, a software studio based in the United Kingdom, which builds and owns the Nkwa Health platform. Frempong Labs is the data controller for information collected through this site.

Contact: hello@nkwahealth.com

What this site collects

This is a marketing website, not the Nkwa Health product. It does not hold any patient data.

• Demo-request form: the name, role, organisation, email, phone and message you type. We use it only to respond to your enquiry and to arrange a walkthrough.
• Email: if you email hello@nkwahealth.com, we hold that correspondence in order to reply.
• Analytics: aggregate, privacy-respecting page statistics. No cookies are set for analytics and we do not build a profile of you or track you across other sites.

Lawful basis

We process your enquiry on the basis of legitimate interests — responding to a business request you initiated — and, where you ask to join the pilot waitlist, on the basis of your consent. You can withdraw at any time by emailing us.

Who else sees it

We use a small number of processors to run this site: a form-delivery service to pass your message to our inbox, an email provider to receive it, and our hosting and DNS provider, which serves the pages and keeps aggregate analytics. Each acts on our instructions. We do not sell your data, and we do not share it for advertising.

Cookies

This site sets no advertising or tracking cookies. Our anti-spam protection and our hosting provider may set a strictly necessary cookie to keep the site secure and working. Fonts are served by Google Fonts, which means your browser requests those files from Google.

How long we keep it

Enquiries are kept for as long as needed to deal with them and for a reasonable period afterwards for our business records. Ask us to delete yours and we will, unless we are required to keep it.

Your rights

Under UK GDPR you can ask for a copy of what we hold, ask us to correct or delete it, object to our processing, or ask us to restrict it. Email hello@nkwahealth.com. If you are unhappy with our response you may complain to the UK Information Commissioner’s Office at ico.org.uk.

International transfers

Our providers may process data outside the UK. Where they do, we rely on the safeguards those providers offer for such transfers.

A note on the platform itself

Nkwa Health is decision-support and wellness software. It is not a medical device and it does not diagnose. Where a clinic uses the platform, that clinic is the controller of its own patient data and Nkwa Health acts as its processor under a separate agreement. Nothing on this marketing site collects patient information.